Privacy policy

This notice covers the 8K TV website at 8ktv.tv and the trial, renewal, feedback and support requests you send through it.

Information you share

When you contact us or request a service, you may provide contact details, your country, device information, an existing account username and details of your request. Please provide only what is needed to help you. Do not include passwords or full payment-card details in support messages.

How we use it

We use these details to respond to you, prepare or renew access, provide setup and account support, and manage the preferences or feedback you request. Basic browser, device and connection information may also be processed to operate the website and investigate technical problems.

Service tools

Website hosting, forms, email, payment and live-chat tools may process the information needed to deliver those functions. If you open a third-party payment or support service, its own privacy information also applies. Browser settings let you manage cookies and similar stored data used by website tools.

Keeping information

Request and account information is kept while it is needed to handle the request, support the service and meet applicable record-keeping obligations. You can contact us about correcting or removing your information; some records may need to be retained for account, payment or legal reasons.

Contact and preferences

For a privacy question or a request concerning your details, email support@8ktv.tv or use Contact. To request removal from the email list, use Email preferences.